{"id":811,"date":"2021-02-18T12:18:23","date_gmt":"2021-02-18T12:18:23","guid":{"rendered":"http:\/\/smarterds.com\/?page_id=811"},"modified":"2021-02-18T15:14:16","modified_gmt":"2021-02-18T15:14:16","slug":"our-process","status":"publish","type":"page","link":"https:\/\/www.smarterds.com\/index.php\/our-process\/","title":{"rendered":"Our Process"},"content":{"rendered":"\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kg9faklb-17b073f6fdfaeb4aadfb40f12c2cebaa\">\n.flex_column.av-kg9faklb-17b073f6fdfaeb4aadfb40f12c2cebaa{\n-webkit-border-radius:0px 0px 0px 0px;\n-moz-border-radius:0px 0px 0px 0px;\nborder-radius:0px 0px 0px 0px;\npadding:20px 0px 40px 0px;\n}\n<\/style>\n<div class='flex_column av-kg9faklb-17b073f6fdfaeb4aadfb40f12c2cebaa av_one_full  avia-builder-el-0  el_before_av_three_fifth  avia-builder-el-first  first flex_column_div '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kjmz9zfs-8eb828a5990c3c49adae2f49498d5b59\">\n#top .av-special-heading.av-kjmz9zfs-8eb828a5990c3c49adae2f49498d5b59{\npadding-bottom:10px;\ncolor:#0c0c18;\n}\nbody .av-special-heading.av-kjmz9zfs-8eb828a5990c3c49adae2f49498d5b59 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-kjmz9zfs-8eb828a5990c3c49adae2f49498d5b59 .special-heading-inner-border{\nborder-color:#0c0c18;\n}\n.av-special-heading.av-kjmz9zfs-8eb828a5990c3c49adae2f49498d5b59 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-kjmz9zfs-8eb828a5990c3c49adae2f49498d5b59 av-special-heading-h2 custom-color-heading blockquote modern-quote  avia-builder-el-1  avia-builder-el-no-sibling '><h2 class='av-special-heading-tag'  itemprop=\"headline\"  >Our Process<\/h2><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kk6z0rce-a72d2f5304ef38422559967731936a5e\">\n.flex_column.av-kk6z0rce-a72d2f5304ef38422559967731936a5e{\n-webkit-border-radius:0px 0px 0px 0px;\n-moz-border-radius:0px 0px 0px 0px;\nborder-radius:0px 0px 0px 0px;\n}\n<\/style>\n<div class='flex_column av-kk6z0rce-a72d2f5304ef38422559967731936a5e av_three_fifth  avia-builder-el-2  el_after_av_one_full  el_before_av_two_fifth  first flex_column_div av-zero-column-padding column-top-margin'     ><section  class='av_textblock_section av-kel6sbhb-1d6f2556eb29c19443e90e91639b3477'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p><span style=\"font-weight: 400;\">SmarterDS is focused on helping its customers with a smooth and seamless experience when working together on a project.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Our structured, but flexible, end-to-end process is designed to help customers have a clear idea of how a project will progress and the key steps along the way.<\/span><\/p>\n<\/div><\/section><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-hnywz-e51013e75feec19e84f63495f63f8ebe\">\n.flex_column.av-hnywz-e51013e75feec19e84f63495f63f8ebe{\n-webkit-border-radius:0px 0px 0px 0px;\n-moz-border-radius:0px 0px 0px 0px;\nborder-radius:0px 0px 0px 0px;\n}\n<\/style>\n<div class='flex_column av-hnywz-e51013e75feec19e84f63495f63f8ebe av_two_fifth  avia-builder-el-4  el_after_av_three_fifth  el_before_av_section  avia-builder-el-last  flex_column_div av-zero-column-padding column-top-margin'     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-7rqub-8dc051649a6b43a0280cbd3771ab57ba\">\n.avia-image-container.av-7rqub-8dc051649a6b43a0280cbd3771ab57ba .avia-image-container-inner{\ntransform:scale3d( 1, 1, 1 ) skew( 0, 0 ) translate3d( 0, 0, 0 );\n}\n.avia-image-container.av-7rqub-8dc051649a6b43a0280cbd3771ab57ba 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avia-align-center  avia-builder-el-5  avia-builder-el-no-sibling  av-custom-transform'   itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><div class=\"avia-image-container-inner\"><div class=\"avia-image-overlay-wrap\"><img decoding=\"async\" class='wp-image-1125 avia-img-lazy-loading-not-1125 avia_image ' src=\"https:\/\/www.smarterds.com\/wp-content\/uploads\/2021\/02\/Process-2.png\" alt='' title='Process'  height=\"392\" width=\"697\"  itemprop=\"thumbnailUrl\" srcset=\"https:\/\/www.smarterds.com\/wp-content\/uploads\/2021\/02\/Process-2.png 697w, https:\/\/www.smarterds.com\/wp-content\/uploads\/2021\/02\/Process-2-300x169.png 300w\" sizes=\"(max-width: 697px) 100vw, 697px\" \/><\/div><\/div><\/div><\/div>\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='av_section_1'  class='avia-section av-kell80h0-1c8565f37647ec88e3e34e8477ff0203 main_color avia-section-no-padding avia-no-border-styling  avia-builder-el-6  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content main div --><\/div><\/div><div id='av_section_2'  class='avia-section av-4k7lw-ff0e1c88efbb3f72e0ea95b40cdc7dd5 main_color avia-section-default avia-no-border-styling  avia-builder-el-8  el_after_av_section  avia-builder-el-last  avia-bg-style-scroll container_wrap fullsize'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-811'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kjmzm0xf-7363485a532dc18d66d9fae20c3016f2\">\n.avia-timeline-container.av-kjmzm0xf-7363485a532dc18d66d9fae20c3016f2 .av-milestone-date{\ncolor:#0d0c18;\n}\n.avia-timeline-container.av-kjmzm0xf-7363485a532dc18d66d9fae20c3016f2 .av-milestone-title{\ncolor:#0d0c18;\n}\n.avia-timeline-container.av-kjmzm0xf-7363485a532dc18d66d9fae20c3016f2 .av-milestone-content{\nfont-size:16px;\n}\n.avia-timeline-container.av-kjmzm0xf-7363485a532dc18d66d9fae20c3016f2 .av-milestone-icon.milestone-icon-hasborder{\nbackground-color:#89adbf;\n}\n.avia-timeline-container.av-kjmzm0xf-7363485a532dc18d66d9fae20c3016f2 .av-milestone-icon-inner{\nbackground-color:#ffffff;\ncolor:#ff6633;\n}\n.avia-timeline-container.av-kjmzm0xf-7363485a532dc18d66d9fae20c3016f2 .av-milestone-indicator{\nbackground-color:#ffffff;\n}\n.avia-timeline-container.av-kjmzm0xf-7363485a532dc18d66d9fae20c3016f2 .av-milestone-article-footer{\nbackground-color:#ffffff;\n}\n<\/style>\n<div  id=\"avia-timeline-1\"  class='avia-timeline-container av-kjmzm0xf-7363485a532dc18d66d9fae20c3016f2 av-slideshow-ui  avia-builder-el-9  avia-builder-el-no-sibling ' ><ul class='avia-timeline avia-timeline-vertical av-milestone-placement-left avia-timeline-boxshadow avia_animate_when_almost_visible avia-timeline-animate'>\n<li  class='av-milestone av-av_timeline_item-122c5a821943de5d4553ad6c20efb00a av-animated-generic fade-in av-milestone-valign-baseline av-milestone-odd'><h2 class='av-milestone-date ' id='milestone-initial-contact'><strong>Initial Contact<span class='av-milestone-indicator'><\/span><\/strong><\/h2><div class=\"av-milestone-icon-wrap\"><span class='av-milestone-icon milestone_icon milestone-icon-hasborder avia-font-entypo-fontello'><span class='av-milestone-icon-inner milestone_inner'><i class='milestone-char' aria-hidden='true' data-av_icon='\ue8b7' data-av_iconfont='entypo-fontello'><\/i><\/span><\/span><\/div><article class='av-milestone-content-wrap'><div class='av-milestone-contentbox'><div class='av-milestone-content'><p><span style=\"font-weight: 400;\">When we start working on your new development project, the early conversations are vital. These help us to understand your objectives, but also your challenges.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In order to understand the brief, we will ask questions about what is required and draw upon our experience to understand how to approach the solution. We will show you relevant examples of our work to give you an idea of what can be achieved.<\/span><\/p>\n<\/div><\/div><footer class='av-milestone-article-footer entry-footer'><\/footer><\/article><\/li>\n<li  class='av-milestone av-av_timeline_item-6db6416f9ca276fe2e68f39939599224 av-animated-generic fade-in av-milestone-valign-baseline av-milestone-even'><h2 class='av-milestone-date ' id='milestone-workshop'><strong>Workshop<span class='av-milestone-indicator'><\/span><\/strong><\/h2><div class=\"av-milestone-icon-wrap\"><span class='av-milestone-icon milestone_icon milestone-icon-hasborder avia-font-entypo-fontello'><span class='av-milestone-icon-inner milestone_inner'><i class='milestone-char' aria-hidden='true' data-av_icon='\ue80e' data-av_iconfont='entypo-fontello'><\/i><\/span><\/span><\/div><article class='av-milestone-content-wrap'><div class='av-milestone-contentbox'><div class='av-milestone-content'><p><span style=\"font-weight: 400;\">Once the key goals of a project are understood, it\u2019s time to get scoping!<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Our workshops can be done as face-to-face meetings or remotely. With all the key project stakeholders involved, we can rapidly build a picture of the technical and visual solution.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">We will get a deeper understanding of what the system needs to do, how users will interact with it and provide a defined development approach to meet your requirements.<\/span><\/p>\n<\/div><\/div><footer class='av-milestone-article-footer entry-footer'><\/footer><\/article><\/li>\n<li  class='av-milestone av-jyx0z-6c4813d5c1662004e002d26d373a3b42 av-animated-generic fade-in av-milestone-valign-baseline av-milestone-odd'><h2 class='av-milestone-date ' id='milestone-visual-designs'><strong>Visual Designs<span class='av-milestone-indicator'><\/span><\/strong><\/h2><div class=\"av-milestone-icon-wrap\"><span class='av-milestone-icon milestone_icon milestone-icon-hasborder avia-font-entypo-fontello'><span class='av-milestone-icon-inner milestone_inner'><i class='milestone-char' aria-hidden='true' data-av_icon='\ue836' data-av_iconfont='entypo-fontello'><\/i><\/span><\/span><\/div><article class='av-milestone-content-wrap'><div class='av-milestone-contentbox'><div class='av-milestone-content'><p><span style=\"font-weight: 400;\">We like to show our customers what they will be getting before we even start development. <\/span><span style=\"font-weight: 400;\">This ensures we all have a comprehensive understanding of the system and how the project objectives will be met.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Before we code a single line of your system, we will spend time building visual designs of the platform.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">You will get the opportunity to feed back on these and we can incorporate any changes or enhancements at this entirely flexible stage.<\/span><\/p>\n<\/div><\/div><footer class='av-milestone-article-footer entry-footer'><\/footer><\/article><\/li>\n<li  class='av-milestone av-av_timeline_item-0b1e1fd7f3eee62eb2b00da3033b1bf7 av-animated-generic fade-in av-milestone-valign-baseline av-milestone-even'><h2 class='av-milestone-date ' id='milestone-platform-development'><strong>Platform Development<span class='av-milestone-indicator'><\/span><\/strong><\/h2><div class=\"av-milestone-icon-wrap\"><span class='av-milestone-icon milestone_icon milestone-icon-hasborder avia-font-entypo-fontello'><span class='av-milestone-icon-inner milestone_inner'><i class='milestone-char' aria-hidden='true' data-av_icon='\ue83a' data-av_iconfont='entypo-fontello'><\/i><\/span><\/span><\/div><article class='av-milestone-content-wrap'><div class='av-milestone-contentbox'><div class='av-milestone-content'><p><span style=\"font-weight: 400;\">Now work can begin to start building the system you need. Included in this step are data model design, frontend development, and integration work.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">This is the longest step of the process so our account managers and other support staff will keep you posted along the way with regular progress reports. We will define key milestones along the way to stay on track.<\/span><\/p>\n<\/div><\/div><footer class='av-milestone-article-footer entry-footer'><\/footer><\/article><\/li>\n<li  class='av-milestone av-av_timeline_item-49ef0fb0d83695807872a8ff06ac1298 av-animated-generic fade-in av-milestone-valign-baseline av-milestone-odd'><h2 class='av-milestone-date ' id='milestone-review'><strong>Review<span class='av-milestone-indicator'><\/span><\/strong><\/h2><div class=\"av-milestone-icon-wrap\"><span class='av-milestone-icon milestone_icon milestone-icon-hasborder avia-font-entypo-fontello'><span class='av-milestone-icon-inner milestone_inner'><i class='milestone-char' aria-hidden='true' data-av_icon='\ue890' data-av_iconfont='entypo-fontello'><\/i><\/span><\/span><\/div><article class='av-milestone-content-wrap'><div class='av-milestone-contentbox'><div class='av-milestone-content'><p><span style=\"font-weight: 400;\">We will arrange a session to walk you through the system in a demo format. This is always a collaborative part of the process, giving you the chance to ask any questions you may have about the platform.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The objective here is to sign off on the project but you\u2019ll have a chance to request any changes to make it work and look exactly as you imagined.<\/span><\/p>\n<\/div><\/div><footer class='av-milestone-article-footer entry-footer'><\/footer><\/article><\/li>\n<li  class='av-milestone av-av_timeline_item-14c0f7eae6d6428610318bf4f4273412 av-animated-generic fade-in av-milestone-valign-baseline av-milestone-even'><h2 class='av-milestone-date ' id='milestone-go-live'><strong>Go Live<span class='av-milestone-indicator'><\/span><\/strong><\/h2><div class=\"av-milestone-icon-wrap\"><span class='av-milestone-icon milestone_icon milestone-icon-hasborder avia-font-entypo-fontello'><span class='av-milestone-icon-inner milestone_inner'><i class='milestone-char' aria-hidden='true' data-av_icon='\ue8ab' data-av_iconfont='entypo-fontello'><\/i><\/span><\/span><\/div><article class='av-milestone-content-wrap'><div class='av-milestone-contentbox'><div class='av-milestone-content'><p><span style=\"font-weight: 400;\">Once any final changes are made to the system and its functionality, we will deploy to live and issue logins.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">This is not a hard handover. Instead, our team continues to be available to give tutorials and demos to team members and customers who are users of the system as required.<\/span><\/p>\n<\/div><\/div><footer class='av-milestone-article-footer entry-footer'><\/footer><\/article><\/li>\n<li  class='av-milestone av-av_timeline_item-a2af0619e0173940a90094fc54b0ec48 av-animated-generic fade-in av-milestone-valign-baseline av-milestone-odd'><h2 class='av-milestone-date ' id='milestone-support'><strong>Support<span class='av-milestone-indicator'><\/span><\/strong><\/h2><div class=\"av-milestone-icon-wrap\"><span class='av-milestone-icon milestone_icon milestone-icon-hasborder avia-font-entypo-fontello'><span class='av-milestone-icon-inner milestone_inner'><i class='milestone-char' aria-hidden='true' data-av_icon='\ue854' data-av_iconfont='entypo-fontello'><\/i><\/span><\/span><\/div><article class='av-milestone-content-wrap'><div class='av-milestone-contentbox'><div class='av-milestone-content'><p><span style=\"font-weight: 400;\">Assistance from SmarterDS will remain ongoing beyond the successful completion of a project. <\/span><span style=\"font-weight: 400;\">Our helpdesk team will ensure we are on hand to support with any system queries and issues that may occur.<\/span><\/p>\n<\/div><\/div><footer class='av-milestone-article-footer entry-footer'><\/footer><\/article><\/li>\n<\/ul><\/div>\n\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-811","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/www.smarterds.com\/index.php\/wp-json\/wp\/v2\/pages\/811","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.smarterds.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.smarterds.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.smarterds.com\/index.php\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.smarterds.com\/index.php\/wp-json\/wp\/v2\/comments?post=811"}],"version-history":[{"count":35,"href":"https:\/\/www.smarterds.com\/index.php\/wp-json\/wp\/v2\/pages\/811\/revisions"}],"predecessor-version":[{"id":1329,"href":"https:\/\/www.smarterds.com\/index.php\/wp-json\/wp\/v2\/pages\/811\/revisions\/1329"}],"wp:attachment":[{"href":"https:\/\/www.smarterds.com\/index.php\/wp-json\/wp\/v2\/media?parent=811"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}